1. Shipping Policy

We aim to make your online shopping a hassle-free experience, so our shipping methods and policies are designed to get your order to you fresh and efficiently. Your order will be on its way soon, handled with the utmost care by delivery professionals. Check our shipping schedule below to see just how long your order will take to get delivered.

2. General Shipping Rules

  • All orders have a processing time of 1-2 working days once the order is received.
  • Any order placed/booked late on weekend i.e. on Saturday post 5:00 pm will be automatically processed for dispatch on Monday or on the Next Working day. There is no courier service or pickups on Sunday or on any Government Holidays, hence we have restricted our dispatch timelines due to the limited shelf life of our products.
  • Orders booked during any festival month, might be delayed in dispatch/delivery in comparison to its normal delivery timelines due to several reasons like, shortage of stock, overloaded shipments for delivery.
  • Shipping Details while booking should be correct and any delay in delivery due to wrong details will be sole responsibility of customer only.

 

3. Shipping and Other Charges

  • Shipping charge per order is Rs. 49/-. Free shipping is available on all orders with a final value above Rs. 700/-

 

4. Grievance Handling

  • All product and shipping related concerns will be entertained within 24 hours of delivery only.
  • Pictures of concerned is must.
  • All email should marked to info@prakashnamkeen.com

5. Cash On Delivery

Cash on delivery is available for some cities and pin codes. Please check your Pincode during checkout to know about COD availability. There is a Rs 50 extra charge on all COD orders which is charged by the courier company.

6. Delivery Time Schedule

ALL DELIVERY TIMES ARE APPROXIMATE TIMEFRAME. THESE ARE NOT COMMITTED DELIVERY TIME.

  • Delivery time for MUMBAI – 3 to 4 Working Days after Dispatch.
  • Delivery time for PUNE- 3 to 4 Working Days after Dispatch.
  • Delivery time for AHMEDABAD- 3 to 4 Working Days after Dispatch.
  • Delivery time for JAIPUR- 3 to 4 Working Days after Dispatch.
  • Delivery time for DELHI – 4 TO 5 Working Days after Dispatch.
  • Delivery time for CHENNAI – 4 TO 6 Working Days after Dispatch.
  • Delivery time for BANGLORE- 4 TO 6 Working Days after Dispatch.
  • Delivery time for HYDERABAD- 4 TO 6 Working Days after Dispatch.
  • Delivery time for Other Non-Metro Cities- 5 TO 7 Working Days after Dispatch.

7. Disclaimer

Kindly note that below-given shipping schedule is invalid during the spread of COVID-19. Due to transportation barriers the normal shipping time is 8-10 working days PAN India. Temporarily No Delivery Service In The Lockdown Areas / Containment Zones. To avoid inconvenience kindly contact us before ordering.